Privacy Policy

Privacy Policy

PRIVACY POLICY

This page breaks down the relevant information about how, why and when we gather and process data on RobotJungle.co.uk. It details your rights and obligations as well as our reasoning behind collecting and processing data in order to optimize your shopping experience. Robot Jungle Ltd. is registered in England and Wales. We focus on Interior Design services as well as retailing exclusive interior goods to our clients.
Our company registration number is 07625541 and our registered office is Robot Jungle Ltd, 11 Wordsworth, Sydney Rd., N8 0EU, London. In order to contact us, please send us an email to [email protected] Or chat with us via WeChat at RobotJungle001


YOUR DATA IS IMPORTANT TO US

Robot Jungle Ltd takes the protection of your data very serious. We do not store any sensitive data, like payment details or addresses, locally. All data is encrypted and we work hard to take every possible measure and precaution to protect and secure our clients personal information. No data is shared with third parties at any point.
Our data protection ambitions and methods of processing your personal data are informed by the idea to offer you a smooth and optimized shopping experience. All methods of processing data meet legal, statutory and contractual obligations.


WHAT INFORMATION IS COLLECTED

No online shopping website can work without collecting some data, like delivery addresses or payment details. Further, the collection of some data can help us protect us against fraudulent attacks and intentionally destructive user behaviour. Information we collect includes:
Your browsing behaviour on RobotJungle.co.uk, i.e. what products you have viewed, IP address and what browser/device has been used to visit our website. Any provided details, like name, addresses, email, telephone, preferences, organisation details if provided, payment details Any communication between us and our clients, i.e. emails, chatlogs, phone calls Additional user information that may help us to optimize your shopping experience on RobotJungle.co.uk, i.e. user created wishlists submitted reviews


HOW WE COLLECT INFORMATION

Data you manually enter into the website.
Your browsing behaviour via cookies.
When you communicate with us, via chat, email or telephone




WHAT INFORMATION IS COLLECTED

No online shopping website can work without collecting some data, like delivery addresses or payment details. Further, the collection of some data can help us protect us against fraudulent attacks and intentionally destructive user behaviour. Information we collect includes:
Your browsing behaviour on RobotJungle.co.uk, i.e. what products you have viewed, IP address and what browser/device has been used to visit our website. Any provided details, like name, addresses, email, telephone, preferences, organisation details if provided, payment details Any communication between us and our clients, i.e. emails, chatlogs, phone calls Additional user information that may help us to optimize your shopping experience on RobotJungle.co.uk, i.e. user created wishlists submitted reviews


WHAT ARE COOKIES AND HOW DO THEY WORK?

Cookies work unnoticeable in the background while you browse RobotJungle.co.uk. They are small data packages that contain your browsing behaviours and help us to optimize and analyse your browsing experience on RobotJungle.co.uk. They also allow you to save your login data on our website, so you won’t have to put your details in again every time you return to RobotJungle.co.uk. Cookies also help us to keep track of potential issues that our users may encounter while browsing RobotJungle.co.uk.
Cookies are used by the large majority of all websites and pose no security risk. All cookies can be manually deleted at any time, by navigating to the ‘delete browser history’ tab in your browser and hitting the ‘delete cookies’ button. Who do we share your data with? Unless you specifically give your consent, we do not share your data with third parties. The only exception to that is when we are forced by law to cooperate with legal authorities.


PROMOTION & MARKETING OFFERS

You will only receive promotional & marketing offers from us if you’ve opted in to receive them. If you have falsely opted in, please contact us via email or WeChat to opt out. You have to right to opt out at any time. You can also manage your data from the ‘my account’ section. Data like your wishlists and saved delivery addresses will be stored until you remove it. Logs of our communication with you will be held indefinitely as we need legal record of these.
Please don’t hesitate to contact us if you should have any further questions about how we treat your data.


YOUR RIGHT TO YOUR DATA

You hold the rights to your data. At any time you can request all data we hold about you. You can also request us to delete your data at any time. However, most data we hold about you can be accessed from the ‘my account’ menu.
Data which is required for tax purposes, data that related to your deletion request or data that logs our communication will not be deleted. It is required for you to create an account in order to make a data deletion request.
All changes to our Privacy Policy will be displayed on this page. For significant changes to the policy, we will seek your consent.