Delivery Information
Delivery dates and shipment costs are communicated separately for each order, as they differ depending on the size and weight of each parcel. If an item you ordered is not available and requires a lead time, we will contact you via email and inform you about the expected delay. Generally, we dispatch your items to you as soon as you place your order.
Please note that the delivery rates provided below apply only to standard size goods. For big furniture and large items, the delivery charge will be communicated to you before your final order is confirmed, ensuring you are fully informed of any additional costs associated with your purchase.
Mainland UK Delivery
Deliveries to the UK Islands and Scottish Highlands, including the Isle of Man, are calculated based on the volume and weight of the shipment. For small items, delivery charges typically vary between £12 and £19.90. For furniture and larger items, the delivery charge will be communicated to you before your final order is confirmed, ensuring you are fully informed of any additional costs associated with your purchase.
Additionally, we offer a white glove delivery service within the M25 area of London. This premium service includes careful handling, assembly, and placement of your items in your home. Delivery charges for this service are available upon request.
European Union 1
Deliveries to the European Union 1 are calculated based on the volume and weight of the shipment. Delivery costs are broken down as follows: Small £16 - Medium £20 - Large £28 - XL £60. EU 1 is defined as Belgium, Germany, Denmark, Spain, Finland, France, Ireland, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, Slovakia, and Sweden.
European Union 2
Deliveries to the European Union 2 are calculated based on the volume and weight of the shipment. Delivery costs are broken down as follows: Small £20 - Medium £25 - Large £50 - XL £60. EU 2 is defined as Andorra, Austria, Switzerland, Czech Republic, Greece, Latvia, San Marino, Slovenia, Albania, Bulgaria, Estonia, and Romania.
European Union 3
Deliveries to the European Union 3 are calculated based on the volume and weight of the shipment. Delivery costs are broken down as follows: Small £30 - Medium £45 - Large £90 - XL £150. EU 3 is defined as Cyprus, Guernsey, Gibraltar, Hungary, Israel, Jersey, Liechtenstein, Lithuania, Malta, Norway, Belarus, Bosnia and Herzegovina, Croatia, Serbia, and Ukraine.
International Deliveries & Rest of the World
Please be aware that international deliveries can incur additional shipping costs depending on the weight, volume, and specific requirements of the shipment. For example, fragile items might require specific packaging that can cause additional costs. Therefore, a reliable final cost for international deliveries can only be calculated as each order is individually reviewed. However, usual costs break down as follows: Small £40 - Medium £50 - Large £100 - XL £180.
International deliveries are defined as shipments to Australia & New Zealand, the USA & Canada, India, and Asia. It's always a good idea to get in touch with us about the delivery charges before placing your order. For larger orders, we offer sea freight services to most countries.
Additionally, for shipments to China, we provide rail freight service as a reliable and efficient option. You can also arrange your own collection if preferred, providing flexibility in how you receive your items.