Privacy Policy

This page outlines the relevant information regarding how, why, and when we collect and process data on RobotJungle.co.uk. It details your rights and obligations, as well as our rationale for collecting and processing data to enhance your shopping experience. Robot Jungle Ltd. is registered in England and Wales, focusing on interior design services and retailing exclusive interior goods. Our company registration number is 07625541, and our registered office is at Robot Jungle Ltd, 11 Wordsworth, Sydney Rd., N8 0EU, London. To contact us, please email info@robotjungle.co.uk or chat with us via WeChat at RobotJungle001.

Your Data is Important to Us

Robot Jungle Ltd. takes the protection of your data very seriously. We do not store sensitive data, such as payment details or addresses, locally. All data is encrypted, and we implement stringent measures to protect and secure our clients' personal information. No data is shared with third parties at any point. Our data protection practices and methods of processing your personal data are designed to provide a smooth and optimized shopping experience while meeting legal, statutory, and contractual obligations.

What Information is Collected

No online shopping website can function without collecting some data, such as delivery addresses or payment details. Additionally, collecting certain data helps us protect against fraudulent activity and malicious user behavior. The information we collect includes:

  • Your browsing behavior on RobotJungle.co.uk, including the products you have viewed, IP address, and the browser/device used.
  • Any details you provide, such as name, addresses, email, telephone number, preferences, organization details (if provided), and payment details.
  • Any communication between us and our clients, including emails, chat logs, and phone calls.
  • Additional user information that may enhance your shopping experience on RobotJungle.co.uk, such as user-created wishlists and submitted reviews.

How We Collect Information

We collect data through:

  • Information you manually enter into the website.
  • Your browsing behavior via cookies.
  • Communications with us via chat, email, or telephone.

What Are Cookies and How Do They Work?

Cookies operate unobtrusively in the background while you browse RobotJungle.co.uk. They are small data packets that track your browsing behavior, helping us optimize and analyze your browsing experience. Cookies also allow you to save login data so you do not need to re-enter it every time you visit RobotJungle.co.uk. They also help us monitor potential issues users may encounter. Cookies are widely used across websites and pose no security risk. You can manually delete cookies at any time by navigating to the 'delete browser history' section in your browser and selecting the 'delete cookies' option.

Who Do We Share Your Data With?

Unless you explicitly give your consent, we do not share your data with third parties. The only exception is when we are required by law to cooperate with legal authorities.

Promotion & Marketing Offers

You will only receive promotional and marketing offers from us if you have opted in to receive them. If you mistakenly opted in, please contact us via email or WeChat to opt out. You have the right to opt out at any time and manage your data from the 'My Account' section. Data such as wishlists and saved delivery addresses will be stored until you choose to remove them. Communication logs will be held indefinitely for legal record purposes.

Your Right to Your Data

You have rights to your data. At any time, you can request access to all data we hold about you or request the deletion of your data. However, data required for tax purposes, related to your deletion request, or that logs our communication will not be deleted. To make a data deletion request, you must have an account with us. All changes to our Privacy Policy will be displayed on this page, and significant changes will be communicated to you for consent.

Terms & Conditions

The information on robotjungle.co.uk is governed by UK consumer protection legislation and English law. Robot Jungle Ltd., registered in England under company number 07625541 with a registered office at 11 Wordsworth, Sydney Road, N8 0EU, London, United Kingdom, and a VAT registration number of 284700987, operates this website. By using robotjungle.co.uk or placing an order, you agree to be legally bound by the terms and conditions. You acknowledge that Robot Jungle Ltd. and its affiliates may modify their services at any time, and they are not liable for any changes, suspension, or interruptions to the service or website access. For any queries regarding these terms, please contact info@robotjungle.co.uk.

Product Details

All products available for purchase on robotjungle.co.uk are described as accurately as possible on their specific product pages. However, due to digital printing and reproduction constraints, we cannot guarantee an exact color match. Please be aware that colors displayed on-screen may differ from the actual colors of the product. Sizes and measurements are listed as accurately as possible; however, slight variations may occur. The same applies to packaging: as suppliers regularly update their packaging, what is shown on robotjungle.co.uk might differ slightly from the packaging you will receive.

Orders & Payments

RobotJungle.co.uk offers a secure shopping experience by encrypting all user data. Our payment methods include credit and debit cards, Alipay, and PayPal. All data shared with our database and payment gateway is 100% secure. Customers ordering from outside the UK may incur additional charges from their banks, such as international transaction fees or currency conversion costs. We are not liable for these charges. If we cannot fulfill your order due to logistical or operational reasons, we reserve the right to cancel it and will notify you immediately, issuing a full refund. For made-to-order or out-of-stock items, we will provide delivery and dispatch details. Bespoke and made-to-order items are typically dispatched within 6-10 weeks. When ordering internationally, please check your country's import laws. We are not liable for items held at customs or any related refund or customs charges.

Prices & Delivery

Please refer to the Delivery page to understand our services and associated charges. Customers are responsible for providing accurate delivery information. If a delivery fails repeatedly due

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